Preliminary testing has shown that the SPF levels of this product are unlikely to meet what is stated on the label. If you have SPF 50+ Mineral Bioactive Active Shield Lightly Tinted Cream from all batches, do not use it. Return it to the place of purchase for a refund or call customer service on 1300 952 502 to arrange the return of affected product, and a refund.

A low SPF rating may increase the risk of sunburn during use and reduce the long-term effectiveness of preventing skin cancer.Anyone who is concerned in any way about the use of this product should consult their doctor. people4ocean sincerely regrets any inconvenience to their customers.

No other products in the people4ocean range are affected, reinforcing the confidence we have in our range. Purchases of SPF50+ Mineral Bioactive Shield, Lightly Tinted Cream will be eligible for a refund with proof of purchase and return of product to our location.

Please click HERE to see customer return form to begin your refund or product exchange.

We never anticipated this outcome, and we are deeply sorry that one of our products did not meet our own exacting standards. Moving forward, we have implemented the following change:

We have established a new and wider network of testing partners that are independently vetted. We are no longer working with the original testing laboratory of SPF50+ Mineral Bioactive Shield, Lightly Tinted Cream.